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Product image for Trauma Informed Complaint Management

Trauma Informed Complaint Management

This training is designed to help organizations respond to complaints in a trauma-informed, accountable, and legally sound manner. The course will be a total of 9 modules and is intended for managers, HR professionals, legal/risk teams, and administrators. The objective of the course is to teach principles of complaint handling using the On-TARGET Response to reduce legal risk and improve outcomes.

Course•By Rebecca Sposita

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Product image for Trauma-Informed Executive Coaching: The Essentials

Trauma-Informed Executive Coaching: The Essentials

Most senior leaders carry experiences that shape how they think, communicate, decide, and lead - often in ways that stay hidden behind competence. This focused, practical course equips executive coaches to recognize how trauma shows up in coaching and to respond in ways that build safety, trust, and resilience, all while staying firmly within the coaching relationship and away from clinical work. You will learn the core neuroscience in plain language, adopt a trauma-informed coaching stance, apply trauma-informed skills in session, and know exactly where the line between coaching and therapy sits - and what to do when a client approaches it. Designed to be completed in a few short sittings.

Course•By Rebecca Sposita

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