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Product image for On-TARGET Response: From Conflict to Win-Win Outcomes

On-TARGET Response: From Conflict to Win-Win Outcomes

This training is designed to help organizations respond to complaints in a trauma-informed, accountable, and legally sound manner. The course will be a total of 9 modules and is intended for managers, HR professionals, legal/risk teams, and administrators. The objective of the course is to teach principles of complaint handling using the On-TARGET Response to reduce legal risk and improve outcomes.

Course•By Rebecca Sposita

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